Generator Boxes Inc. Return Policy
It is the responsibility of the Customer to inspect Products immediately upon receipt to ensure Products are free from workmanship defects. All Products returned for credit, repair, warranty, or exchange must be shipped within 30 days (US) or 45 days (international) of receipt. All Products not returned within 30 days (US) or 45 days (international) of receipt must be shipped freight prepaid. Generator Boxes will not be responsible for shipping costs. A Twenty Five Percent (25%) minimum restocking fee will be charged for returns of Products that tested defective for reasons not covered by Generator Boxes’ standard Warranty. Generator Boxes shall be the sole determiner of defective and non-defective Products covered by warranty or for credit, repair, and exchange. Please return Products via trackable method as Generator Boxes will not be responsible for shipments lost during the return process. Once the returned Product is received, Generator Boxes will process the return/warranty. Additional charges will result to Customer if any of the following occur: (1) Product is not returned within 30 days (US) or 45 days (international) of receipt, (2) Product is damaged due to negligence and/or improper use, (3) Product is outside of warranty period.
If you have any questions about our Return Policy or practices please contact us.
Generator Boxes Inc.
Attn: Customer Care/Returns
495 Walnut St
Lawrenceburg, In 47025
Last Updated: July 27th, 2016